Cloudstaff

At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience.

Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you.

Our clients can’t get enough of us. With over 6,500 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have offices in strategic locations around the Philippines, India, and Colombia.

We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.”

We take your security needs incredibly seriously too:
We are an ISO accredited company (ISO-9001 and ISO-27001).
Our office suites are PCI-DSS accredited.
We are HIPAA compliant.
We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard.
We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR)

Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees.

Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff.

We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.