DME Service Solutions

DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

What DME Service Solutions offers its clients
We in DME has nurtured the Compassion Culture Program innate to all employees to be part of the company’s DNA to provide excellent customer experience. This culture is continuously enhanced and sustained with the different employee engagement programs that keep the balance between our business targets and our employee welfare to best serve our customers.

We are nimble and blitz-scaling. We make sure that we are giving our clients our most excellent attention and support with executive oversight. Our leadership team has 20+ years of combined experience in the healthcare industry, well-versed knowledge specific to Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other more complex process.