PartnerHero

PartnerHero is a customer operations outsourcing provider that’s built for the needs of innovative brands, scaling companies, and high-growth startups. We connect talented and capable people from all over the world with companies who care about delivering a high quality customer experience, while doing right by people, place, and planet.

Our values-based approach raises the bar for our industry by investing in our employees’ empowerment and career growth, paying above market salaries, and maintaining a focus on quality and performance. Unlike traditional BPOs, our executive team is made up of people with both outsourcing and startup experience, meaning we’re not just service providers, we’re thought-partners for the companies we serve.

Our services are uniquely suited to work with companies at all stages because we:

• don’t lock partners into long-term contracts – our standard is 30-days, rolling
• have flexible options that can rapidly scale when you need extra support
• can build bespoke, customized, dedicated teams to support complex needs
• have deep domain expertise in SaaS, ecommerce, fintech, healthcare, edtech, and more
• operate offices around the world, giving us a truly global, 24/7 reach
• deliver insights and thought partnership to help partners succeed in all aspects of CX

When you choose PartnerHero as your BPO, you know you’re getting an extremely high quality team at an affordable rate. Our focus on our associates allows us to hire the top 5% of talent in the geos where we operate. That because we:

• Operate with transparency
• Pay salaries 10-20% above other BPOs
• Offer amazing global benefits
• Focus on career development and growth
• Celebrate diversity