Peak Support

Peak Support provides exceptionally high performing, and closely managed outsourced teams to high-growth companies. We offer a wide array of services including customer support, back office process, sales operations, and affiliate marketing. Our global delivery model enables us to provide service from the Philippines and the U.S. We hire the best agents in the business, and we are relentlessly dedicated to helping our clients succeed.

What Peak Support offers its clients
A Client-centric Culture

• No long-term contracts – we succeed by doing a great job, not by locking you in
• Our team is seamlessly integrated with your team, tech stack & processes
• Our agents care about your company. We're committed to being the voice of your brand
• We adapt to your needs as you scale. We love new tasks & challenges

High Touch Management

• We staff a dedicated team lead, regardless of team size (other competitors require 10-15 agents per TL)
• Our Client Services Managers handle only 10-12 clients, giving you the support you need
• We staff fully dedicated teams – no shared agents. Our agents are 100% focused on you

An Exceptional Team

• Only 1 in 30 applicants makes it past our 5-step recruiting process
• Agents have an average of 8 years of experience serving major multinational brands
• Client Services Managers have an average of 14 years of experience serving high-growth companies

How Peak Support outshines the competition
We outshine our competitors by having agents with 8+ years of experience and by having a fully remote model of work. By being fully remote we are able to have employees who are very fulfilled with their jobs and that have ample experience.