by admin | Feb 25, 2026 | AI & BPO, News
MANILA, Philippines — Philippine business process outsourcing (BPO) firms are starting to test agentic AI (AI that can handle a task end-to-end with less hand-holding) to speed up work. Amazon Web Services (AWS) Philippines Country Manager Precious Lim said at a media...
by admin | Feb 25, 2026 | Cybersecurity & National Security, News
MANILA, Philippines — Malacañang said the government is intensifying efforts to counter cyberattacks and curb the spread of misinformation as part of a directive from the President, Feb. 20, 2026. Palace Press Officer Undersecretary Atty. Claire Castro said in a press...
by Michael Corpus | Feb 25, 2026 | Global Trade & Policy, News
BRUSSELS — The European Parliament’s top trade official said he will urge lawmakers to freeze ratification of the EU-U.S. trade deal as legal and political uncertainty swirls around President Donald Trump’s latest tariff moves, Feb. 23, 2026. Bernd Lange, chair of the...
by admin | Feb 25, 2026 | News, Telecom & Outsourcing
FEBRUARY 11, 2026 — Telstra is moving ahead with a plan that could shift up to 442 technology roles offshore to Infosys, with consultations now underway, the company confirmed. This move came after a separate company announcement of a joint venture with Accenture,...
by admin | Feb 25, 2026 | Customer Experience & BPO, News
Cost remains the biggest factor shaping customer experience spending as companies move into 2026, according to a Nearshore Americas report. Citing David Rickard of Everest Group, the report said that cost has never gone away and it’s still going to be the number...
by admin | Feb 25, 2026 | News, Workforce & AI
IBM is tripling entry-level hiring, a move the company is framing as a long-term bet as AI changes what junior jobs look like. This unfolds in contrast with many companies announcing layoffs because of mass AI adoption. Nickle LaMoreaux, IBM senior vice president and...
