by Michael Corpus | Apr 20, 2026 | AI & BPO, News, Workforce & AI
Image Source: https://www.reuters.com/business/us-fcc-votes-advance-wireless-spectrum-auction-avoid-aviation-standoff-2025-11-20/ Global outsourcing is moving beyond its low-cost labor model as new policy moves and artificial intelligence reshape how companies deliver...
by Michael Corpus | Apr 20, 2026 | BPO Workforce Trends, Legal, News
Image Source: https://arstechnica.com/tech-policy/2023/09/senate-confirms-biden-fcc-nominee-finally-giving-democrats-a-3-2-majority/ MANILA — A new U.S. crackdown on offshore telecom call centers could put fresh pressure on the Philippine BPO industry, but the bigger...
by Michael Corpus | Apr 20, 2026 | Healthcare, News
Image Source: https://www.green-japan.com/company/8003 TOKYO — Transcosmos has partnered with Tokyo University of Pharmacy and Life Sciences to help overhaul pharmacy operations as Japan braces for a projected pharmacist shortage by 2040, the company said March 10....
by Michael Corpus | Apr 20, 2026 | Global Conflict, Global Economy, News, Travel and Hospitality
Image Source: https://www.nytimes.com/2022/12/17/us/tsa-firearms-record.html NEW YORK — Airlines are raising fares and warning of continued price increases as surging fuel costs and widespread airport disruptions test travel demand, industry executives and travelers...
by Michael Corpus | Apr 17, 2026 | BPO Workforce Trends, News
Image Source: https://www.facebook.com/photo/?fbid=1254928153408451&set=pcb.1254929343408332 MANILA, Philippines — Business Process Outsourcing (BPO) workers joined the two-day nationwide transport strike, warning that rising fuel prices are disrupting commutes...
by Michael Corpus | Apr 17, 2026 | News, Workforce & AI
Image Source: https://www.salesforce.com/blog/what-does-salesforce-do/ Salesforce is moving to embed artificial intelligence directly into live sales and customer service interactions, positioning what it calls “ambient intelligence” as the next phase of enterprise AI...
