News & Updates
AI fuels shift to agentic process outsourcing, Forbes tech exec says
Agentic process outsourcing gains traction as AI takes over operational work, shifting outsourcing to AI-first, supervised systems.
UK unemployment hits highest rate in nearly five years
UK unemployment rate 2026 rises to 5.2%, highest in five years, with youth joblessness at a decade high and hiring slowing.
WEF: 170 million new jobs, 92 million eliminated by 2030
World Economic Forum (WEF) jobs report 2030 projects 170M new jobs and 92M lost by 2030, reshaping 22% of the workforce.
Apple expands Houston site, bringing some Mac mini production to US
Apple expands Houston site, starting Mac mini production in the US and creating thousands of jobs later this year.
JPMorgan CEO says AI is already displacing workers, bank plans redeployment
JPMorgan CEO says AI is displacing workers as the bank expands automation but plans to redeploy staff into new roles.
Optus CEO admits ‘culture of carelessness’ before triple-zero outage
Optus CEO admits culture of carelessness before triple-zero outage, exposing failures in emergency call systems.
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