by Michael Corpus | Mar 25, 2026 | BPO Workforce Trends, News
ADDIS ABABA, Ethiopia — Ethiopian Investment Holdings (EIH) unveiled a $25.56 million BPO project aimed at positioning Ethiopia as a competitive player in the global services industry during Elevate Africa 2026 in Addis Ababa, March 5, 2026. Officials said the...
by Michael Corpus | Mar 25, 2026 | Articles, BPO Workforce Trends
Offshore call centers have long been a cost-saving strategy for U.S. companies but that may be about to change. A new FCC proposal aims to tighten regulations, improve transparency, and protect consumer data. So, what’s really going on? The Federal Communications...
by Michael Corpus | Mar 25, 2026 | Articles, Engineering and Construction
The construction and engineering industry isn’t getting any easier to run. Tight project timelines, rising labor costs, and a shortage of skilled local staff are pushing companies to rethink how they build their teams. One solution that’s picking up serious momentum...
by Michael Corpus | Mar 25, 2026 | Articles, Education
In education, support quality matters just as much as academic quality. And because many edtech startups and global universities today are outsourcing bilingual education support, it’s all just a matter of where to outsource the said role. Building that support...
by Michael Corpus | Mar 11, 2026 | News, Workforce & AI
Image source: https://share.google/RRQ0psmFXi6ebVU1S SAN FRANCISCO — Microsoft has stepped into Anthropic’s legal fight with the Department of Defense, urging a federal court to temporarily block the Pentagon from enforcing a “supply chain risk” designation that...
