News & Updates
Adobe begins CEO search as Shantanu Narayen steps down
source: https://share.google/gMc8WcSsJ2PaQMP0c SAN JOSE, Calif. — Adobe said Monday, March 16, 2026, that CEO Shantanu Narayen will step down after 18 years in the role, starting a leadership change as the company faces growing pressure to move faster in artificial...
Zendesk to acquire Forethought in major AI customer service push
image source: https://www.facebook.com/photo?fbid=1415990507236912&set=a.686523420183628 SAN FRANCISCO — Zendesk said it plans to acquire artificial intelligence firm Forethought to expand its autonomous customer service capabilities, marking its largest deal in...
AI chatbots shake India’s call-center industry
source: https://www.stellantis.com/en/news/insights/bengaluru-technology-development-hub NEW DELHI, India — AI chatbots are beginning to replace routine customer-service work in India’s call-center industry, threatening jobs in a sector that employs about 1.65 million...
AI layoffs backfire as firms scramble to rehire
source: https://sea.peoplemattersglobal.com/news/workforce-planning/ai-layoffs-backfire-as-33percent-of-companies-lose-critical-skills-and-expertise-report-48771 CAVITE, PHILIPPINES — AI-driven layoffs are backfiring, with two-thirds of companies that cut jobs for...
Mortgage rates in a 7-month surge, hits housing market
source: https://www.cnbc.com/2026/03/13/mortgage-rates-7-month-high.html NEW YORK — Mortgage rates climbed to their highest level since September on Friday, threatening to disrupt the spring homebuying season as rising bond yields linked to the war in Iran pushed...
JPMorgan targets startup banking after SVB collapse
NEW YORK — JPMorgan Chase is using the collapse of Silicon Valley Bank to accelerate its push into startup banking, seeking to capture venture-backed companies from their earliest stages through a public listing, March 13, 2026. The strategy emerged after Silicon...
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