by Michael Corpus | Feb 25, 2026 | News, Workplace Trends
NY, UNITED STATES — Most workers say their skills are going unused on the job, a new national survey from Resume Now found, pointing to rising risks for retention and career development. The report, published Jan. 30, says 69% of employees report their skills...
by Michael Corpus | Feb 25, 2026 | AI & BPO, News
Artificial intelligence will not replace call center workers, but will make them more effective by simplifying the software they use, a contact center executive said. Vasili Triant, chief executive of UJET, said AI is more likely to turn call center agents into...
by Michael Corpus | Feb 25, 2026 | Global AI Leadership, News
INDIA, February 19, 2026 — Google CEO Sundar Pichai said AI is the technology that makes him dream bigger, calling it the biggest platform shift of his lifetime in remarks delivered Thursday at the AI Impact Summit in New Delhi, India. Pichai tied the message to...
by Michael Corpus | Feb 25, 2026 | Articles, Energy and Utilities
Your first back-office hire determines whether your operation stabilizes quickly or struggles with cash flow bottlenecks. This is the same in the energy and utilities sector. A wrong hire can lock you into months and months of rework, unhappy customers, and delayed...
by Michael Corpus | Feb 24, 2026 | Articles, Engineering and Construction
When you work in construction, engineering, or property development businesses, you know very well that on-site, problems never get simpler. But indoors, in the back office, the same problem remains.\ Construction remains one of the largest industries globally. In...
