by Michael Corpus | Mar 25, 2026 | AI & BPO, News
source: https://share.google/gMc8WcSsJ2PaQMP0c SAN JOSE, Calif. — Adobe said Monday, March 16, 2026, that CEO Shantanu Narayen will step down after 18 years in the role, starting a leadership change as the company faces growing pressure to move faster in artificial...
by Michael Corpus | Mar 25, 2026 | AI & BPO, Business, News
image source: https://www.facebook.com/photo?fbid=1415990507236912&set=a.686523420183628 SAN FRANCISCO — Zendesk said it plans to acquire artificial intelligence firm Forethought to expand its autonomous customer service capabilities, marking its largest deal in...
by Michael Corpus | Mar 25, 2026 | AI & BPO, News
source: https://www.stellantis.com/en/news/insights/bengaluru-technology-development-hub NEW DELHI, India — AI chatbots are beginning to replace routine customer-service work in India’s call-center industry, threatening jobs in a sector that employs about 1.65 million...
by Michael Corpus | Mar 25, 2026 | AI & BPO, News
source: https://sea.peoplemattersglobal.com/news/workforce-planning/ai-layoffs-backfire-as-33percent-of-companies-lose-critical-skills-and-expertise-report-48771 CAVITE, PHILIPPINES — AI-driven layoffs are backfiring, with two-thirds of companies that cut jobs for...
by Michael Corpus | Mar 25, 2026 | Markets & Investing, News
source: https://www.cnbc.com/2026/03/13/mortgage-rates-7-month-high.html NEW YORK — Mortgage rates climbed to their highest level since September on Friday, threatening to disrupt the spring homebuying season as rising bond yields linked to the war in Iran pushed...
by Michael Corpus | Mar 25, 2026 | Business, News
NEW YORK — JPMorgan Chase is using the collapse of Silicon Valley Bank to accelerate its push into startup banking, seeking to capture venture-backed companies from their earliest stages through a public listing, March 13, 2026. The strategy emerged after Silicon...