by Michael Corpus | Mar 25, 2026 | AI & BPO, News
image source: https://share.google/EU1X50iUgk18bpHzx Qualtrics has launched new artificial intelligence tools designed to help companies capture customer feedback across more channels, analyze it faster, and respond in real time. The company made the announcement in...
by Michael Corpus | Mar 25, 2026 | Global Conflict, News
image source: https://share.google/wNTEpA5BwEJmFar16 LONDON — Oil prices and stock markets have seen sharp swings following Trump’s comments on a possible pause in U.S. strikes on Iran. Investors briefly took comfort from signs that the conflict might ease, sending...
by Michael Corpus | Mar 25, 2026 | BPO Workforce Trends, News
image source: https://share.google/dV3Jj8hx8WOBR2NMC WASHINGTON — The Federal Communications Commission released a draft proposal to regulate foreign call centers used by U.S. telecommunications providers, citing concerns over data security, privacy and customer...
by Michael Corpus | Mar 25, 2026 | Global Economy, News
image source: https://share.google/P2w1IYFgbI3khEoIa MANILA, Philippines — The World Bank has approved an $800 million loan for the Philippines to support economic reforms, attract more private investment and help workers build job skills, the institution said, March...
by Michael Corpus | Mar 25, 2026 | News
image source: https://share.google/tUUc57Jtpo7OdsFDS WASHINGTON — The Trump administration defended the Pentagon’s decision to blacklist artificial intelligence firm Anthropic in federal court, arguing the move is lawful and rooted in national security concerns, March...