by Michael Corpus | Mar 25, 2026 | Global Tech News, News
image source: https://www.telecomtv.com/content/digital-platforms-services/telus-gains-a-new-lease-of-telecom-software-life-47499/ MANILA, Philippines — TELUS Digital said it is investigating a cybersecurity incident involving unauthorized access to a limited...
by Michael Corpus | Mar 25, 2026 | Labor and Employment, News, Workplace Trends
image source: https://thepinoyofw.com/wp-content/uploads/2022/07/tesda-main-office.jpg DUMAGUETE CITY, Philippines — The Technical Education and Skills Development Authority and industry partner WrkPod graduated 391 scholars from a near-hire Global Virtual Assistant...
by Michael Corpus | Mar 25, 2026 | AI & BPO, News
source: https://share.google/gMc8WcSsJ2PaQMP0c SAN JOSE, Calif. — Adobe said Monday, March 16, 2026, that CEO Shantanu Narayen will step down after 18 years in the role, starting a leadership change as the company faces growing pressure to move faster in artificial...
by Michael Corpus | Mar 25, 2026 | AI & BPO, Business, News
image source: https://www.facebook.com/photo?fbid=1415990507236912&set=a.686523420183628 SAN FRANCISCO — Zendesk said it plans to acquire artificial intelligence firm Forethought to expand its autonomous customer service capabilities, marking its largest deal in...
by Michael Corpus | Mar 25, 2026 | AI & BPO, News
source: https://www.stellantis.com/en/news/insights/bengaluru-technology-development-hub NEW DELHI, India — AI chatbots are beginning to replace routine customer-service work in India’s call-center industry, threatening jobs in a sector that employs about 1.65 million...
