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State of Global Outsourcing 2026

Key trends shaping the future of work, AI integration, and offshore markets.

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Airlines raise fares as fuel costs surge and airport disruptions mount

by Michael Corpus | Apr 20, 2026 | Global Conflict, Global Economy, News, Travel and Hospitality

Image Source: https://www.nytimes.com/2022/12/17/us/tsa-firearms-record.html NEW YORK — Airlines are raising fares and warning of continued price increases as surging fuel costs and widespread airport disruptions test travel demand, industry executives and travelers...
Screening Pharma Candidates Faster: A Structured Shortlist System

Screening Pharma Candidates Faster: A Structured Shortlist System

by Michael Corpus | Apr 20, 2026 | Articles, Pharma

Hiring in the pharmaceutical industry isn’t exactly a walk in the park. Between strict compliance requirements, highly specialized roles, and a flood of resumes, you can find yourself stuck in a time-consuming screening loop, trying to find a needle in a haystack. ...
The tools you need when outsourcing Education Marketing to the Philippines

The tools you need when outsourcing Education Marketing to the Philippines

by Michael Corpus | Apr 20, 2026 | Articles, Education

Outsourcing used to be mostly about cost. Not anymore. In 2026, schools, universities, and education brands are looking at the Philippines for a totally different reason: the speed, coordination, and round-the-clock execution. And that changes the game. Most education...
Automated Support with AI Agents 2026 Explained

Automated Support with AI Agents 2026 Explained

by Michael Corpus | Apr 20, 2026 | Uncategorized

Automated support has become one of those buzzwords everyone throws around, but few actually explain. A few years ago, it meant those clunky chatbots that could barely answer basic FAQs. Fast forward to 2026, and now we’re talking about AI agents that can resolve...
Why a simplified NDIS risk register is your best insurance policy

Why a simplified NDIS risk register is your best insurance policy

by Michael Corpus | Apr 20, 2026 | Articles

In the high-stakes, low-margin world of NDIS, one overlooked risk is all it takes to bring everything crashing down. From revoked registrations to financial drain caused by inefficiencies, the cost of unmanaged risk is just not something you want to take.  For some,...
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