by Michael Corpus | Apr 20, 2026 | Global Economy, News, Travel and Hospitality
Image Source: Evan Garcia/Reuters WASHINGTON — The U.S. air travel system faces widespread disruption as unpaid TSA workers strain operations during a partial government shutdown, leading to long lines, staffing shortages, and airport delays nationwide, March 24,...
by Michael Corpus | Apr 20, 2026 | Uncategorized
Image Source: https://www.reuters.com/world/uk/uks-capita-flags-up-140-mln-pound-cash-outflow-2024-2024-12-17/ LONDON — Shares of Capita plunged 15% on Monday after the British outsourcer warned margins will fall in 2026, as a collapse in its call center business...
by Michael Corpus | Apr 20, 2026 | AI & BPO, News, Workforce & AI
Image Source: https://www.reuters.com/business/us-fcc-votes-advance-wireless-spectrum-auction-avoid-aviation-standoff-2025-11-20/ Global outsourcing is moving beyond its low-cost labor model as new policy moves and artificial intelligence reshape how companies deliver...
by Michael Corpus | Apr 20, 2026 | BPO Workforce Trends, Legal, News
Image Source: https://arstechnica.com/tech-policy/2023/09/senate-confirms-biden-fcc-nominee-finally-giving-democrats-a-3-2-majority/ MANILA — A new U.S. crackdown on offshore telecom call centers could put fresh pressure on the Philippine BPO industry, but the bigger...
by Michael Corpus | Apr 20, 2026 | Healthcare, News
Image Source: https://www.green-japan.com/company/8003 TOKYO — Transcosmos has partnered with Tokyo University of Pharmacy and Life Sciences to help overhaul pharmacy operations as Japan braces for a projected pharmacist shortage by 2040, the company said March 10....
