by Michael Corpus | Mar 25, 2026 | BPO Workforce Trends, News
image source: https://share.google/dV3Jj8hx8WOBR2NMC WASHINGTON — The Federal Communications Commission released a draft proposal to regulate foreign call centers used by U.S. telecommunications providers, citing concerns over data security, privacy and customer...
by Michael Corpus | Mar 25, 2026 | BPO Workforce Trends, News
MANILA, Philippines — To widen financial inclusion and reduce reliance on informal lenders, Maya and the IT and Business Process Association of the Philippines (IBPAP) have launched a program that will give nearly 1.9 million Filipino digital workers access to credit...
by Michael Corpus | Mar 25, 2026 | BPO Workforce Trends, News
ADDIS ABABA, Ethiopia — Ethiopian Investment Holdings (EIH) unveiled a $25.56 million BPO project aimed at positioning Ethiopia as a competitive player in the global services industry during Elevate Africa 2026 in Addis Ababa, March 5, 2026. Officials said the...
by Michael Corpus | Mar 25, 2026 | Articles, BPO Workforce Trends
Offshore call centers have long been a cost-saving strategy for U.S. companies but that may be about to change. A new FCC proposal aims to tighten regulations, improve transparency, and protect consumer data. So, what’s really going on? The Federal Communications...
by Michael Corpus | Mar 11, 2026 | BPO Workforce Trends, News
source: https://www.timedoctor.com/blog/bpo-companies-in-the-philippines/ MANILA, Philippines — Sen. Raffy Tulfo urged the Department of Labor and Employment to create a dedicated unit to monitor business process outsourcing firms’ compliance with workplace safety...
by Michael Corpus | Mar 9, 2026 | BPO Workforce Trends, News
MANILA, Philippines — BPO workers are pressing for a wider work-from-home setup as rising oil prices threaten to raise commuting and household costs for Filipino employees, labor groups said Sunday, March 8. They said the push for remote and flexible work has become...
