News & Updates
Top CEOs step down as AI reshapes corporate leadership
Image Source: https://www.thestreet.com/.image/w_1200,q_auto:good,c_fill,ar_4:3/NDA6MDAwMDAwMDAyOTIzMjMz/james-quincey-president-and-ceo-of-coca-cola.jpg?arena_f_auto ATLANTA — Top CEOs are stepping down as AI reshapes corporate leadership. Top executives at Coca-Cola...
Analysis: Ethiopia’s BPO push hinges on AI, not low-cost labor
ADDIS ABABA, Ethiopia — Ethiopia’s bid to expand its BPO sector will depend on artificial intelligence, not cheap labor. According to a commentary analysis by Mikael Alemu of Birr Metrics, a newly announced $25.56 million BPO project and planned 3,000-seat facility...
Women lead workforce upskilling as BPO adopts AI
MANILA, Philippines — As Women’s Month highlights women’s growing role in the workplace, women at TELUS Digital Philippines are helping lead digital upskilling efforts in the business process outsourcing industry as artificial intelligence and automation reshape...
Oil spikes above $100 as war fears outweigh reserve release
LONDON — Oil prices climbed above $100 a barrel Thursday despite a record emergency reserve release by major economies, as markets remained concerned about potential supply disruptions linked to the Iran war, July 10. The price surge reflects traders’...
Negros Oriental BPO expands Dumaguete operations, eyes 300 new jobs
image source: https://files01.pna.gov.ph/category-list/2026/03/24/dumaguete-inspiro-groundbreaking-jfp-photo-march-24-2026-1.jpg DUMAGUETE CITY, Negros Oriental — BPO firm Inspiro is expanding to a larger site in Dumaguete City and preparing to open about 300 more...
Qualtrics launches AI agents to act on customer feedback in real time
image source: https://share.google/EU1X50iUgk18bpHzx Qualtrics has launched new artificial intelligence tools designed to help companies capture customer feedback across more channels, analyze it faster, and respond in real time. The company made the announcement in...
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